Return & Refund Policy
At The Dance Collectif, we take pride in offering carefully curated preowned dancewear. Due to the unique and secondhand nature of our items, our return policy is designed to be fair, transparent, and sustainable.
All Sales Policy
All items are final sale, except in cases outlined below.
Eligible Returns (Damaged or Misrepresented Items)
We accept returns only if:
• The item arrives damaged, or
• The item is significantly different from the description
To request a return:
• Contact us within 5 days of delivery
• Provide photos and a description of the issue
If approved, we will offer a refund or store credit, as appropriate.
Please note that original shipping costs are non-refundable.
Fit Issues or Change of Mind
We understand that sizing and personal preference can vary.
While we do not offer refunds for:
• Incorrect fit
• Change of mind
We offer a sustainable alternative:
Donate-It-Back Program
You may choose to donate the item back to us.
In return, you will receive:
• 2× the standard donation points for that item
This allows you to:
• Recover value from your purchase
• Support our circular dancewear community
Items must be returned in the same condition they were received.
A Thoughtful Purchase
We encourage careful review of all product details, including measurements, condition notes, and imagery prior to purchase. Our team is always available to assist with any questions to ensure confidence in your selection.